Frequently Asked Questions About Shopping at Kingcuff cufflinks 

Is it safe to use my credit card?
Absolutely. We have taken every precaution to make your transactions secure. Our Internet site is built on the osCommerce system which utilises industry-standard security measures, including SSL (Secure Sockets Layer). Nevertheless, if you prefer, we also offer you the option of submitting your order by telephone at:

07894549320

All account information submitted to us is safely isolated from unauthorised internet access.

How can I pay for my order?
We accept PAYPAL and all major credit and dedit card payments. We also accept cheques and postal orders. Orders paid by cheque will usually not be processed until the funds have been verified. If you are sending a cheque, please make the cheque payable to:

Paul Woodward

How much will my shipping charges be?
£1.99  worldwide, using Royal Mail parcel service and airmail.

What if I need to return my order?
You may return an item in its original condition for a refund or credit within 7 days of receiving. We can not accept returns on engraved items, unless there is a product defect or engraving error. Shipping charges can only be refunded if the return is due to our error. All returns must be accompanied by the packing slip. (This is the paperwork that comes with your order).  After a return has been received, it will take 1-2 weeks to process. If using a credit card, refunds will be credited to your account. If paying by cheque or postal order, a refund cheque will be mailed to you. We suggest using insured Parcel Post for your protection.

What if you don't have all of the items in stock?
If an item you ordered is out of stock, it will be back-ordered automatically (domestic orders only). For international orders, we will email you with the missing items to confirm the balance of your order.

Have questions we didn't answer?
If you have additional questions, please email us at kingcuff@btinternet.com or call our Customer Service Department at 07894549320. Also, we want to hear your thoughts and suggestions on how we can make our site more helpful for you. please email us at so that we can make any helpful improvements.